FAQ

Yes — NIHILUX Atelier ships worldwide. We accept international orders through our online store.

Orders typically arrive within 7–14 business days. Because we print each order on demand, there is a brief production window before your order ships.

Yes. Every order ships free worldwide — no minimum order, no exceptions.

Head to the Orders page. If you have an account, log in to see your full order history and live status. If you checked out as a guest, enter your email address and order ID to look up your order.

You can cancel your order as long as it has not moved into production. Once your order is in processing or production we are unable to make changes or issue a cancellation. Contact us at nihiluxhelp@gmail.com as soon as possible if you need to cancel.

A size guide is available on every product page. Some items carry a note to size up if they are known to shrink in the wash — check the product page for any specific sizing notes before ordering.

All sales are final. NIHILUX Atelier does not accept returns or exchanges. We encourage you to review sizing carefully before placing your order. If there is a problem with your order due to our error, contact us at nihiluxhelp@gmail.com and we will make it right.