Privacy Policy

Last Updated: May 2026

1. Information We Collect

When you visit the NIHILUX website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. We use Firebase Analytics to collect data regarding user behavior, traffic sources, and site performance.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect specific personal information from you, including:

• Name
• Billing address and Shipping address
• Payment information (processed securely and directly through Stripe; we do not store your raw credit card data)
• Email address

2. Children’s Privacy

NIHILUX does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under age 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe a child under 13 has provided us with data, please contact us immediately at nihiluxhelp@gmail.com.

3. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing payment information, arranging shipping, and providing invoices or order confirmations). Additionally, we use this information to:

• Communicate with you and provide customer support;
• Screen orders for potential risk or fraud; and
• Analyze and optimize our website user experience via Firebase Analytics.

4. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business, as described above. Specifically:

• We use Stripe to process our store's payments safely.
• We use Firebase (a Google platform) for secure user authentication, database management, and website analytics. You can learn more about how Google uses your data by visiting Google’s Privacy & Terms page.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Your Rights (GDPR, CCPA, and State Privacy Rights)

Depending on your geographic location, you may have specific statutory rights regarding your personal data. These include:

• The Right to Access: The right to request copies of the personal data we hold about you.
• The Right to Correction: The right to request that we correct any inaccurate or incomplete information.
• The Right to Deletion ("Right to be Forgotten"): The right to request that we erase your personal data, subject to certain exceptions (such as data we are legally required to keep for tax or transaction history).
• The Right to Opt-Out: The right to opt-out of data tracking or analytics.

To exercise any of these rights, please contact us at nihiluxhelp@gmail.com.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records to satisfy tax, accounting, and legal requirements, unless and until you ask us to delete this information.

7. Changes to this Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our data practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at nihiluxhelp@gmail.com.